What is a primary responsibility of both the manufacturer and dealer concerning warranties?

The primary responsibility of both the manufacturer and dealer concerning warranties is to comply with warranty laws. These laws set forth requirements regarding the warranties offered on manufactured homes, ensuring that they meet minimum standards for protection of consumers. Compliance with these laws helps to ensure that customers receive accurate information about the coverage provided, including what is included or excluded, the duration of the warranty, and the process for making claims. By adhering to these legal standards, both manufacturers and dealers protect consumers' rights and promote trust in the product.

While providing customer service, negotiating warranty terms, or offering unlimited warranties could be aspects of customer relations or business strategy, they are not universally mandated responsibilities under warranty laws. Compliance, however, is a legal requirement that ensures the integrity of the warranty process.